📲 More
Troubleshooting. We are developing all NEC ecosystem, maybe some dApps are not finished at 100% but are totally operatives.

Common Issues
"Wallet won't connect"
Solution: Refresh the page and try again
Check browser console for errors
Ensure you clicked the wallet icon/button
"Transaction pending forever"
Cause: No miners active
Solution: Go to Test Panel and mine a block
Enable auto-mining in Simulation Controls
"Balance not updating"
Solution: Refresh the dashboard
Check if transaction was included in a block
View transaction status in NeiroScan
"Can't see my customizations"
Ensure you're connected with the same wallet
Check browser local storage is not cleared
Verify Supabase connection (no errors in console)
"Blockchain validation failed"
Cause: Data corruption or intentional tampering demonstration
Solution: This is educational - shows why blockchain security matters
Reset blockchain if needed
"Mining takes too long"
Adjust difficulty in Blockchain Settings (lower = faster)
Increase simulation speed
Use Test Panel's instant mine
"Can't deploy smart contract"
Check syntax in the editor
Review error messages
Try a sample contract first
Ensure wallet has KGAS for deployment fee
"3D Metaverse is laggy"
Lower graphics settings
Close other tabs/applications
Try on a desktop computer (better GPU)
Disable particle effects
Browser Compatibility
Recommended Browsers:
Chrome/Edge (latest)
Firefox (latest)
Safari (latest)
Mobile Browsers:
Chrome Mobile
Safari iOS
Known Issues:
Internet Explorer: Not supported
Older browsers: Limited functionality
Performance Tips
For Better Performance:
Close unused tabs in the navigation
Lower simulation speed when not needed
Clear browser cache periodically
Use desktop for 3D features
For Learning:
Complete Interactive Guide first
Try each tool individually before combining
Use Test Panel for quick experiments
Don't skip the educational modules
Getting Help
In-App Resources:
Interactive Guide (refresher anytime)
Tooltips (hover over icons for hints)
Error messages (usually explain the issue)
External Resources:
GitHub repository (check README and issues)
Community forums (future)
Documentation site (this manual)
Resetting Your Data
Soft Reset (keeps blockchain):
Disconnect wallet
Reconnect to get new address
Previous data remains on blockchain
Hard Reset (clear everything):
Clear browser local storage
Clear Supabase data (if connected)
Reload page
Blockchain Reset (genesis only):
Use "Clear Blockchain" in Blockchain Tool
Keeps wallet but removes all blocks except genesis
Glossary of Terms
Block: A container of transactions that is added to the blockchain. Each block contains a cryptographic hash of the previous block, linking them together.
Transaction: A transfer of value (tokens) or data from one address to another. Transactions are broadcast to the network, validated, and included in blocks.
Hash: A fixed-size alphanumeric string generated by a cryptographic hash function. Even a tiny change in input produces a completely different hash.
Nonce: "Number used once" - a number that miners adjust while trying to find a valid block hash.
Mining: The process of creating new blocks by solving a computational puzzle (Proof of Work). Miners compete to find a valid hash.
Difficulty: How hard it is to mine a block. Higher difficulty requires more computational attempts to find a valid hash.
Gas: A unit measuring computational work. Users pay gas fees (in KGAS tokens) to execute transactions. These fees go to miners.
Wallet: A pair of cryptographic keys (public and private) that allows you to send and receive tokens. Your address is derived from your public key.
Smart Contract: Self-executing code deployed on the blockchain. Contracts have their own address and can hold tokens, execute logic, and interact with users.
NFT (Non-Fungible Token): A unique digital asset recorded on the blockchain. In this platform, NFTs represent certificates and achievements.
Consensus: The process by which a distributed network agrees on the state of the blockchain. Different mechanisms (PoW, PoS, etc.) achieve this differently.
Genesis Block: The very first block in a blockchain (Block #0). It has no previous block to link to.
Mempool: The waiting area for unconfirmed transactions. Miners select transactions from the mempool to include in the next block.
KNL (Kennel Token): The primary token of Neiro Mini Blockchain, earned by mining and used for value transfer.
KGAS (Kennel Gas): The token used to pay for transaction fees. Required for all blockchain operations.
Appendix: Feature Interactions
Understanding how features work together:
Dashboard ↔ Blockchain Tool
Dashboard visualizes data from the blockchain
Changes in Blockchain Tool reflect in Dashboard metrics
Interactive map customizations stored separately from blockchain data
Wallet ↔ Mining
Mining rewards appear in your wallet
Must have KGAS in wallet to send transactions
NFTs earned appear in wallet's NFT gallery
Test Panel ↔ Simulation
Test Panel actions are manual and immediate
Simulation runs automated actions over time
Both affect the same blockchain state
Educational Modules ↔ Live Blockchain
Modules use isolated environments for safety
Can apply lessons to live blockchain in Test Panel
Achievements earned in modules appear in Ecosystem
Block Explorer ↔ All Features
Block Explorer views data from any feature
Search for transactions created anywhere
Universal reference for blockchain state
Customizations ↔ Persistence
Interactive map customizations save to database
Blockchain data exists independently
Both are tied to your wallet address
Last updated