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Troubleshooting. We are developing all NEC ecosystem, maybe some dApps are not finished at 100% but are totally operatives.

Common Issues

"Wallet won't connect"

  • Solution: Refresh the page and try again

  • Check browser console for errors

  • Ensure you clicked the wallet icon/button

"Transaction pending forever"

  • Cause: No miners active

  • Solution: Go to Test Panel and mine a block

  • Enable auto-mining in Simulation Controls

"Balance not updating"

  • Solution: Refresh the dashboard

  • Check if transaction was included in a block

  • View transaction status in NeiroScan

"Can't see my customizations"

  • Ensure you're connected with the same wallet

  • Check browser local storage is not cleared

  • Verify Supabase connection (no errors in console)

"Blockchain validation failed"

  • Cause: Data corruption or intentional tampering demonstration

  • Solution: This is educational - shows why blockchain security matters

  • Reset blockchain if needed

"Mining takes too long"

  • Adjust difficulty in Blockchain Settings (lower = faster)

  • Increase simulation speed

  • Use Test Panel's instant mine

"Can't deploy smart contract"

  • Check syntax in the editor

  • Review error messages

  • Try a sample contract first

  • Ensure wallet has KGAS for deployment fee

"3D Metaverse is laggy"

  • Lower graphics settings

  • Close other tabs/applications

  • Try on a desktop computer (better GPU)

  • Disable particle effects

Browser Compatibility

Recommended Browsers:

  • Chrome/Edge (latest)

  • Firefox (latest)

  • Safari (latest)

Mobile Browsers:

  • Chrome Mobile

  • Safari iOS

Known Issues:

  • Internet Explorer: Not supported

  • Older browsers: Limited functionality

Performance Tips

For Better Performance:

  • Close unused tabs in the navigation

  • Lower simulation speed when not needed

  • Clear browser cache periodically

  • Use desktop for 3D features

For Learning:

  • Complete Interactive Guide first

  • Try each tool individually before combining

  • Use Test Panel for quick experiments

  • Don't skip the educational modules

Getting Help

In-App Resources:

  • Interactive Guide (refresher anytime)

  • Tooltips (hover over icons for hints)

  • Error messages (usually explain the issue)

External Resources:

  • GitHub repository (check README and issues)

  • Community forums (future)

  • Documentation site (this manual)

Resetting Your Data

Soft Reset (keeps blockchain):

  • Disconnect wallet

  • Reconnect to get new address

  • Previous data remains on blockchain

Hard Reset (clear everything):

  • Clear browser local storage

  • Clear Supabase data (if connected)

  • Reload page

Blockchain Reset (genesis only):

  • Use "Clear Blockchain" in Blockchain Tool

  • Keeps wallet but removes all blocks except genesis


Glossary of Terms

Block: A container of transactions that is added to the blockchain. Each block contains a cryptographic hash of the previous block, linking them together.

Transaction: A transfer of value (tokens) or data from one address to another. Transactions are broadcast to the network, validated, and included in blocks.

Hash: A fixed-size alphanumeric string generated by a cryptographic hash function. Even a tiny change in input produces a completely different hash.

Nonce: "Number used once" - a number that miners adjust while trying to find a valid block hash.

Mining: The process of creating new blocks by solving a computational puzzle (Proof of Work). Miners compete to find a valid hash.

Difficulty: How hard it is to mine a block. Higher difficulty requires more computational attempts to find a valid hash.

Gas: A unit measuring computational work. Users pay gas fees (in KGAS tokens) to execute transactions. These fees go to miners.

Wallet: A pair of cryptographic keys (public and private) that allows you to send and receive tokens. Your address is derived from your public key.

Smart Contract: Self-executing code deployed on the blockchain. Contracts have their own address and can hold tokens, execute logic, and interact with users.

NFT (Non-Fungible Token): A unique digital asset recorded on the blockchain. In this platform, NFTs represent certificates and achievements.

Consensus: The process by which a distributed network agrees on the state of the blockchain. Different mechanisms (PoW, PoS, etc.) achieve this differently.

Genesis Block: The very first block in a blockchain (Block #0). It has no previous block to link to.

Mempool: The waiting area for unconfirmed transactions. Miners select transactions from the mempool to include in the next block.

KNL (Kennel Token): The primary token of Neiro Mini Blockchain, earned by mining and used for value transfer.

KGAS (Kennel Gas): The token used to pay for transaction fees. Required for all blockchain operations.


Appendix: Feature Interactions

Understanding how features work together:

Dashboard ↔ Blockchain Tool

  • Dashboard visualizes data from the blockchain

  • Changes in Blockchain Tool reflect in Dashboard metrics

  • Interactive map customizations stored separately from blockchain data

Wallet ↔ Mining

  • Mining rewards appear in your wallet

  • Must have KGAS in wallet to send transactions

  • NFTs earned appear in wallet's NFT gallery

Test Panel ↔ Simulation

  • Test Panel actions are manual and immediate

  • Simulation runs automated actions over time

  • Both affect the same blockchain state

Educational Modules ↔ Live Blockchain

  • Modules use isolated environments for safety

  • Can apply lessons to live blockchain in Test Panel

  • Achievements earned in modules appear in Ecosystem

Block Explorer ↔ All Features

  • Block Explorer views data from any feature

  • Search for transactions created anywhere

  • Universal reference for blockchain state

Customizations ↔ Persistence

  • Interactive map customizations save to database

  • Blockchain data exists independently

  • Both are tied to your wallet address

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